Software
ORBIT LOGISTICS.
Orbit Logistics is an internal operations platform for a mid-size 3PL provider coordinating 120 vehicles and four warehouses. Solynx replaced spreadsheet dispatch and radio check-ins with a single system of record.
Overview
Project at a glance.
Orbit Logistics is an internal operations platform for a mid-size 3PL provider coordinating 120 vehicles and four warehouses. Solynx replaced spreadsheet dispatch and radio check-ins with a single system of record.
Challenge
What was broken.
Dispatchers copied data between WhatsApp, Excel, and a legacy TMS with no realtime visibility. Delay notifications reached customers hours late, driving support load and SLA penalties.
Approach
How we moved.
Solynx shadowed dispatch shifts, modeled state machines for shipment lifecycle, and integrated GPS telematics and warehouse scanners via webhooks. We shipped an MVP dispatch board in eight weeks before expanding to customer portals.
Solution
What we shipped.
A Node.js platform with PostgreSQL, realtime map views, automated ETA alerts, and role-based dashboards for dispatch, warehouse, and customer success. Exception workflows route delays to the right owner with full audit history.
Technology
Stack in production.
Screenshots
Product surfaces.
Results
Measured impact.
- On-time delivery improved from 91% to 97% in six months
- Dispatcher manual entry reduced by 70%
- Customer proactive delay notifications up 5x
- SLA penalty costs down 31% year over year
Next step
BUILD OPERATIONS SOFTWARE THAT DELIVERS.
Inspired by Orbit Logistics? Let us engineer the same rigor for your product.